4 Tips to Reduce Compliance Stress

Here are 4 tips I’ve put together to help board-members and executives reduce the high stress levels being experienced by their compliance personnel.

Over the past two decades enterprises large and small have experienced a significant increase significant increase in government laws and regulations, regulatory oversight, higher penalties and fines for non-compliance and more stringent reporting requirements.

Little wonder compliance personnel are working harder than ever and their stress levels are sky-rocketing accordingly.

Here are four tips that board-members and executives can use to help reduce the stress levels being experienced by their compliance personnel without compromising the important role they now play in achieving business success.

Tip 1: Be more proactive

One of the most stressful tasks compliance personnel have to perform is managing the consequences of unforeseen compliance events.

Example of unforeseen compliance events include things like unexpected regulatory investigations and prosecutions, failed accreditation and certification audits, civil and criminal actions following a major safety or environmental incident; just to name a few.

The reason unforeseen compliance events are so stressful is the pressure placed on compliance personnel by internal and external stakeholders to identify and fix the problem as soon as possible.

The most effective solution for reducing this type of compliance stress is to prevent unforeseen compliance events occurring in the first place.

Start by making your business managers responsible for undertaking regular compliance self-assessments on their systems and operations and reporting the outcomes to a central compliance group or manager for analysis and reporting at board and senior-management levels. 

Apart from focusing the responsibility for compliance management where it belongs, with business managers, it will free-up compliance personnel to focus on more important things – like facilitating compliance improvements..

Refer to in Tip 4 to learn how this process can be streamlined using appropriate information technology .  Link 

Tip 2:  Reference compliance evidence

Another stress point for compliance personnel is producing evidence supporting their organisation’s compliance performance when requested by board-members, senior managers, auditors, regulators, etc.

What makes producing compliance evidence at short-notice so stressful is knowing where to look for it in the first place. 

Once the location is established liaising with the responsible managers and employees to procure the relevant information in a timely manner can be even more stressful.

In my experience the the  best way to reduce this type of compliance stress is to ensure compliance evidence is recorded in a secure, readily accessible, central location.

And the best way to achieve this outcome is to make business managers responsible for collecting and recording this information when conducting their regular compliance assessments; as outlined above in Tip 1. 

Refer to in Tip 4 to learn how this process can be streamlined using appropriate information technology .  Link 

Tip 3: Demonstrate continuous improvement

Another stress point for compliance personnel is managing the unrealistic 100 percent compliance expectations of internal and external stakeholders.

This divergence in expectations can easily place compliance personnel between a rock and a hard-place, especially when reporting identified non-compliances to board-members, executives and regulators..

The truth of the matter is all organisations produce some level of non-compliance, especially those that rely on employees and contractors doing the right thing. 

The best way to relieve this type compliance stress is by helping stakeholders understand the reasons behind why specific non-compliances occurred, and outlining what steps are being taken to ensure they don’t reoccur in the future.

Once again, rather than placing this responsibility solely on the shoulders of compliance personnel a more efficient and effective solution is to have business managers produce this information when conducting their regular compliance assessments.

This tip will not only help focus the responsibility for compliance performance where it belongs, with business managers, it will free-up compliance personnel to take on more of a coordination and high-level reporting role.

Refer to in Tip 4 to learn how this process can be streamlined using appropriate information technology .  Link 

Tip 4:  Utilise appropriate technology

One of the biggest pressure points for compliance personnel is trying to manage the compliance performance of multiple departments, branches, groups, teams, etc. using spreadsheets and disparate software solutions.

The best way to reduce this type of compliance stress is for organisations to invest in a single software solution that enables compliance personnel and business managers to coordinate their compliance assessment and reporting activities in one location. 

It is also important that when selecting a suitable software solution to ensure it is capable of securely recording compliance evidence in one location, and enable compliance personnel to monitor what business managers are doing to mitigate their identified non-compliances and improve their compliance performance.

You can learn more about our easy-to-use enterprise compliance management software by visiting our website;  www.compliance-master.com

In summary

Despite the increasing regulatory pressures faced by organisations world-wide there are steps boards and executives can take to reduce the stress levels being experience by their compliance personnel. 

The key is developing a shared understanding that managing an organisation’s compliance performance is a shared responsibility between business managers and compliance personnel. This is where the implementation of suitable compliance management software can help.

To learn more about how your organisation can reduce compliance stress using appropriate software technology visit our website at www.compliance-master.com